Question 1

Can you build custom features for us?

Accepted Answer

Yes. Custom development, including websites and AI features, is billed at €100/hour. Book a demo and we'll go through what you need.

Question 2

How fast can we get started?

Accepted Answer

Book a demo and we'll show you Flowen and help you get started. If you want to try it yourselves first, you can register and test it for 30 days.

Question 3

What integrations do you support?

Accepted Answer

If you use Fortnox, the Swedish accounting system, the integration is included at no extra cost: customers and articles are fetched from Fortnox, invoices are created and bookkept there, and payment status is read back. Without Fortnox, Flowen sends the invoice itself, with the invoice number as payment reference, and you mark it as paid. Documents are sent from your own Microsoft 365 mailbox. Other integrations are built as custom development at €100/hour.

Question 4

Where is our data stored?

Accepted Answer

Flowen runs on OVHcloud servers in France, mirrored in Germany, with a daily encrypted backup in Sweden. All storage stays within the EU.

Question 5

What if we need more users?

Accepted Answer

Contact us and we'll quote a price for more than 20 users.

Question 6

Per user or per company – what's the difference?

Accepted Answer

With per-user pricing, the cost grows with every person who gets access, and in practice installers, warehouse and finance often end up left out. With a fixed price per company, everyone can be included from the start, so quote, order, time and invoice stay connected in one system.

Question 7

Why not a free CRM?

Accepted Answer

A free CRM is usually free until you need quotes, invoicing or more than a couple of users. Flowen covers the whole flow from quote to invoice from the start, at a fixed price.

Question 8

Do you require a credit card for the trial?

Accepted Answer

No. The 30-day trial needs no card or payment details. When you want to continue, contact us and we invoice your company.

Question 9

Is VAT included?

Accepted Answer

Prices shown exclude VAT. VAT is added according to the rules that apply to your company.

Question 10

Can we host Flowen on our own servers?

Accepted Answer

Yes. Flowen runs as an EU-hosted service by default, but can run on your own or a dedicated server. Contact us and we'll plan it together.

Question 11

What support hours do you offer?

Accepted Answer

Support is available Monday to Friday, 09:00–17:00 CET.

Question 12

What payment methods do you accept?

Accepted Answer

We invoice your company. We do not take card payments. Contact us to get started.

Transparent pricing for
European businesses

Want to see Flowen first?

Flowen

When you need more

Custom development

Frequently asked questions

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